Responsible Gaming Policy

The use of our platform is exclusively permitted to adults. We adopt automatic identity verification systems and require the submission of valid identification documents. Facilitating access to minors or the use of fictitious identities is considered a violation of our internal rules.

We invite you to follow these principles for a positive experience:

• Gaming should be considered entertainment, never a source of income.
• Never gamble money needed for essential expenses or the family budget.
• Set time and spending limits before you start.
• Do not try to recover lost money and only play when you are clear-headed and relaxed.

The following options are available within the user account:

• Deposit and loss limits: Set on a daily, weekly, or monthly basis.
• Session limits: Automatic monitoring of active gaming time with mandatory alerts.
• Self-exclusion: Possibility to temporarily or long-term (minimum 6 months) block access to the platform.
• Account closure: Simple and guided procedure for the definitive termination of the relationship.

We recommend constantly monitoring your habits. Signs such as the inability to stop playing, discomfort with lost time, or a negative impact on daily life indicate that it is necessary to stop the activity.

In case of difficulties, we encourage users to turn to professional counseling services in Italy, which offer qualified support to address gambling-related problems.

If you share a PC or smartphone, avoid automatically saving passwords and use parental control systems to prevent unauthorized access by minors.

Our staff is trained to handle support requests related to technical game blocks, acting with the utmost sensitivity and in full respect of user confidentiality.

This policy is subject to revisions to maintain our high standards of security and compliance.